Terms & Conditions

Terms and Conditions

Last revised on 10/26/2023

This Website Usage Agreement ("Agreement") is between a User ("you," "your") and the owners of Anna Lawrence Coaching ("we," "our," "the company"). Your participation in the use of this website is conditional on your acceptance of the terms and conditions contained in this Agreement. You are deemed to have accepted this Agreement by using the website.

• Overview. This website is owned and controlled by Anna Lawrence Coaching, a Colorado, sole proprietorship located at 1785 Latigo Loop, Steamboat Springs, CO 80487.
  
  
• Purpose. The purpose of this website is to provide general & educational information and coaching services.
  
  
• Responsibility for Use of Website. To access or use this website, you must be 18 years or older and have the power and authority to enter into these Terms and Conditions. If you are under the age of 18, you must get permission from a parent or legal guardian prior to using this website.

You may use www.anna-lawrence.com, and www.annalawrence.mvsite.app for lawful purposes only. You shall not post or transmit through www.anna-lawrence.com www.annalawrence.mvsite.app any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

• Limitation of Liability. Anna Lawrence Coaching will not be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, and services. Anna Lawrence Coaching is not liable for loss of profits, revenue, data or use, incurred by you, whether the liability arises out of breach of contract, tort, negligence, warranty or otherwise even if the other party has been advised of the possibility of such damages. 

Your sole remedy for any breach or default of this Agreement by www.anna-lawrence.com www.annalawrence.mvsite.app or Website Owner shall be a return of any fees paid to www.anna-lawrence.com www.annalawrence.mvsite.app or Website Owner for any services provided under this Agreement. 

• Indemnification. You indemnify and agree to defend and hold harmless www.anna-lawrence.com, www.annalawrence.mvsite.app, Website Owner, its and their officers, employees, agents, affiliates, licensees and web hosting services and third parties for any losses, costs, liabilities and expenses (including but not limited to court costs, legal fees, awards or settlements) relating to or arising out of your use of www.anna-lawrence.com, www.annalawrence.mvsite.app including any breach by you of the Terms contained in this Agreement.
  
  
• Errors and Omissions. All information on this website is accurate and true to the best of Anna Lawrence Coaching’s knowledge, but there may be omissions, errors or mistakes. Anna Lawrence Coaching is not liable for any damages due to any errors or omissions on the website, delay or denial of any products, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures or misuse of information or products.
  
  
• No Guarantees. By participating in/reading this website/blog/emails, you accept that Anna Lawrence Coaching cannot guarantee the outcome of services and/or recommendations on the website/blog/email series. Anna Lawrence Coaching cannot make any guarantees other than to deliver the services or goods purchased as described.

• Purchases. www.anna-lawrence.com www.annalawrence.mvsite.app may allow you to make purchases from us or from other merchants. If you make a purchase from www.anna-lawrence.com, www.annalawrence.mvsite.app  the information acquired during your purchase or transaction and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by Anna Lawrence Coaching, the merchant, and the payment processing company. 
  
  Your participation, correspondence or business dealings with any affiliate, individual or company found on or through our Website, all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the merchant. You agree that Anna Lawrence Coaching shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a merchant. 
  
  Anna Lawrence Coaching have no responsibility or liability for these independent policies of the payment processing companies and vendors. In addition, when you make certain purchases through www.anna-lawrence.com, www.annalawrence.mvsite.app, you may be subject to the additional terms and conditions of a payment processing company, vendor or Anna Lawrence Coaching that specifically apply to your purchase. For more information regarding a vendor and the terms and conditions that they use, visit that vendor’s Website and review their policies or contact the vendor directly. 
  
  You release Anna Lawrence Coaching, our affiliates, our payment processing company, and vendors from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of this website.

• Refund policy. 

No Refund (digital products)

Due to the digital nature of this product, the immediacy of access, and our confidence that you will love the online course, there are no refunds. 

Refund on coaching

There are absolutely no refunds on coaching and consulting once the services are rendered. We cannot guarantee results in a coaching or consulting relationship, because results depend on your openness to being coached and your willingness to do the work.

If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments.

If you made a payment in full, and are unsatisfied, you may request a refund for any coaching or consulting sessions NOT rendered.

We want you to be satisfied with your investment but we also want you to give your best effort to apply all of the strategies in the coaching package.

However, in order to qualify for a refund for any coaching sessions NOT rendered, you must submit proof that of your commitment to the coaching program, completed home assignments, and that the Program coursework did not work for you. The ultimate decision to approve or deny the refund request will be made by Anna Lawrence Coaching. By purchasing the coaching service, you understand and agree to this refund policy.

In the event that you decide your purchase was not the right decision, contact our support team at coaching@anna-lawrence.com and let us know you’d like to request a refund and we will schedule a mandatory 30 minute call to discuss the nature of the refund. You must include your home assignments & proof of commitment with your request for a refund. If you request a refund and do not include your home assignments, you will not be considered for a refund.

The work that you need to submit with your request for a refund includes the completion of:

• MemberVault pre & post session questions for EACH coaching call
• ALL home assignments that were decided upon at the end of each coaching session
• Any other exercises or practices that were agreed upon during the sessions

We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Please note: If you opted for a payment plan and you do not request a refund within 30 days, with the required coursework at the time of your refund request, you agree to complete the remaining payments of your payment plan.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: coaching@anna-lawrence.com

• License for purchases. If you purchase digital products or courses on www.anna-lawrence.com & www.annalawrence.mvsite.app, you are granted one revocable, worldwide, non-exclusive license to the product(s) purchased. You are not to give or sell any digital products or courses you bought to anyone - please contact coaching@anna-lawrence.com if you would like to gift one of these products to someone. If you violate this license, you will be charged for the licenses you have given or sold to others and, access to the product will be revoked.

• DMCA Notice. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing the following information to our Copyright Agent:

(a) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

(b) A description of the copyrighted work that you claim has been infringed;

(c) A description of where the material that you claim is infringing is located on the Site;

(d) Your address, telephone number, and e-mail address;

(e) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(f) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our Copyright Agent for Notice of claims of copyright infringement on the Site is Anna Lawrence, who can be reached as follows:

By Mail: 1785 Latigo Loop, Steamboat Springs, CO 80487

By Phone: 303-877-9451

By E-mail: coaching@anna-lawrence.com

• Termination.  Anna Lawrence Coaching may terminate this Agreement at any time, with or without notice, for any reason.

• Jurisdiction. These Terms and Conditions are governed by and construed in accordance with United States federal law and the laws of the State of Colorado. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Colorado, USA. For any questions or comments regarding these Terms and Conditions, contact coaching@anna-lawrence.com.
  
  

• Waiver. The failure of Website or Website Owner to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.  Any waiver of this Agreement by Website or Website Owner must be in writing and signed by an authorized representative of the Website Owner.
  
  

• Severability. If any provision is found to be invalid, the remaining provisions will be in full force and effect.

• Arbitration. Any dispute, controversy or claim arising out of or related in any manner to this Agreement which cannot be amicably resolved by the parties shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place before a panel of three (3) arbitrators sitting in Colorado, Routt County. The language of the arbitration shall be English. The arbitrators will be bound to adjudicate all disputes in accordance with the laws of the State of Colorado. The decision of the arbitrators shall be in writing with written findings of fact and shall be final and binding on the parties. The arbitrator shall be empowered to award money damages, subject to the limitations set forth in Section 1 of this Agreement, but shall not be empowered to award direct, indirect, incidental, special or consequential damages or specific performance. Each party shall bear its own costs relating to the arbitration proceedings irrespective of its outcome. This section provides the sole recourse for the settlement of any disputes arising out of, in connection with, or related to this Agreement. Notwithstanding the foregoing, any action seeking injunctive relief shall be submitted to the courts and shall not be subject to this provision.

• Entire Agreement. The Terms and Conditions and Privacy Policy (located here) constitutes the entire agreement between you and Anna Lawrence Coaching, and governs the terms and conditions of your use of this website, and supersedes all prior or concurrent communications, whether electronic, oral or written, between you and Anna Lawrence Coaching with respect to this website. Despite the abovementioned, you may also be subject to additional Terms and Conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use this website.
  
  
  

Anna Lawrence Coaching may revise these Terms and Conditions at any time. Accordingly, you should visit the website and review the Terms and Conditions periodically to determine if any changes have been made. Your continued use of this website after any changes have been made to the Terms and Conditions signifies and confirms your acceptance of any such changes or amendments to the Terms and Conditions.